HsiuJu Rebecca Yen
Cited by
Cited by
Determinants of supplier‐retailer collaboration: evidence from an international study
C Sheu, HJ Rebecca Yen, B Chae
International Journal of Operations & Production Management 26 (1), 24-49, 2006
Internet retail customer loyalty: the mediating role of relational benefits
H Ju Rebecca Yen, KP Gwinner
International Journal of Service Industry Management 14 (5), 483-500, 2003
Co-authorship networks and research impact: A social capital perspective
EY Li, CH Liao, HR Yen
Research Policy 42 (9), 1515-1530, 2013
Organizational citizenship behaviors and organizational effectiveness: Examining relationships in Taiwanese banks
HR Yen, BP Niehoff
Journal of Applied Social Psychology 34 (8), 1617-1637, 2004
An attribute-based model of quality satisfaction for internet self-service technology
HR Yen
The Service Industries Journal 25 (5), 641-659, 2005
The impact of customer participation and service expectation on Locus attributions following service failure
HJ Rebecca Yen, KP Gwinner, W Su
International Journal of Service Industry Management 15 (1), 7-26, 2004
Information technology and supply chain collaboration: Moderating effects of existing relationships between partners
B Chae, HJR Yen, C Sheu
IEEE transactions on engineering management 52 (4), 440-448, 2005
Aligning ERP implementation with competitive priorities of manufacturing firms: An exploratory study
HJR Yen, C Sheu
International journal of production economics 92 (3), 207-220, 2004
Assessing ERP post-implementation success at the individual level: Revisiting the role of service quality
PF Hsu, HJR Yen, JC Chung
Information & Management 52 (8), 925-942, 2015
Self-consistency, self-enhancement, and accuracy in reactions to feedback
L Jussim, HJ Yen, JR Aiello
Journal of experimental social psychology 31 (4), 322-356, 1995
Good soldiers on the Web: Understanding the drivers of participation in online communities of consumption
HJR Yen, SHY Hsu, CY Huang
International Journal of Electronic Commerce 15 (4), 89-120, 2011
Service innovation readiness: Dimensions and performance outcome
HJR Yen, WK Wang, CP Wei, SHY Hsu, HC Chiu
Decision Support Systems 53 (4), 813-824, 2012
Do organizational citizenship behaviors lead to information system success?: Testing the mediation effects of integration climate and project management
HJR Yen, EY Li, BP Niehoff
Information & management 45 (6), 394-402, 2008
Exploring consumer value of multi‐channel shopping: a perspective of means‐end theory
CC Hsiao, H Ju Rebecca Yen, EY Li
Internet research 22 (3), 318-339, 2012
The effect of channel quality inconsistency on the association between e‐service quality and customer relationships
CH Liao, H Rebecca Yen, EY Li
Internet Research 21 (4), 458-478, 2011
The effect of national differences on multinational ERP implementation: an exploratory study
C Sheu, HR Yen, D Krumwiede
Total Quality Management & Business Excellence 14 (6), 641-657, 2003
The effects of emotion and need for cognition on consumer choice involving risk
CH Lin, HJR Yen, SC Chuang
Marketing Letters 17, 47-60, 2006
Exploring cultural differences in classroom expectations of students from the United States and Taiwan
BP Niehoff, WH Turnley, HJR Yen, C Sheu
Journal of education for business 76 (5), 289-293, 2001
A practical perspective on the classification of service innovations
JK Hsieh, HC Chiu, CP Wei, HJ Rebecca Yen, YC Cheng
Journal of Services Marketing 27 (5), 371-384, 2013
Measuring CRM effectiveness: Construct development, validation and application of a process-oriented model
JS Chen, HJR Yen, EY Li, RKH Ching
Total Quality Management 20 (3), 283-299, 2009
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