| Complaint Management- Review And Additional Insights A Kumar, A Kaur INTERNATIONAL JOURNAL OF SCIENTIFIC & TECHNOLOGY RESEARCH 9 (2), 1501-1509, 2020 | 23 | 2020 |
| Predicting complaint voicing or exit amidst Indian consumers: a CHAID analysis A Kumar, A Kaur Journal of Advances in Management Research 20 (1), 55-78, 2023 | 5 | 2023 |
| Complaint Management: key to customer retention in contemporary times A Kumar, A Kaur Contemporary Issues in Social Sciences, 2021 | 5 | 2021 |
| A COMPARATIVE STUDY OF HOME LOANS OF STATE BANK OF INDIA (SBI) AND HOUSING DEVELOPMENT FINANCE CORPORATION (HDFC) BANKS: AN EMPERICAL STUDY OF BATHINDA, PUNJAB R Kaur, K Chaudhary, A Kumar, SK Jaggi | 4 | 2017 |
| Relationship between Consumers Attitude toward Complaining and Demographic Characteristics: A Study of Indian Consumers A Kumar, A Kaur Journal of Positive School Psychology, 10813–10823-10813–10823, 2022 | 2 | 2022 |
| Indian consumers' tendency to exit amidst a complaint: a SEM approach A Kumar, A Kaur International Journal of Management Practice 17 (1), 19-50, 2024 | 1 | 2024 |
| A Multivariate Analysis on Employee Competencies A Kumar, A Kaur 2022 5th International Conference on Multimedia, Signal Processing and …, 2022 | 1 | 2022 |
| IMPACT OF CELEBRITY ENDORSEMENT ON CONSUMER BUYING BEHAVIOUR: A CASE STUDY OF BATHINDA CITY P Kaur, A Kumar, K Chaudhary | 1 | 2017 |
| Exploring Employee Retention in the Era of Industry 5.0: An Empirical Investigation of Indian Automobile Industry A Kumar, T Thakur, Y Azad, A Kaur, S Sandhu Convergence of Human Resources Technologies and Industry 5.0, 111-129, 2024 | | 2024 |
| Ethics and Artificial Intelligence: A Theoretical Framework for Ethical Decision Making in the Digital Era Y Azad, A Kumar Digital Technologies, Ethics, and Decentralization in the Digital Era, 228-268, 2024 | | 2024 |
| An Empirical Study on Customer Complaint Behavior A Kumar, A Kaur Jaypee University of Information Technology, Solan, HP, 2023 | | 2023 |
| Emotional Intelligence as a Predictor of Psychological Wellbeing and Workplace Performance Y Azad, A Kumar AI and Emotional Intelligence for Modern Business Management, 77-97, 2023 | | 2023 |
| Influence of Personality Traits and Emotional Intelligence on Attitude Toward Financial Risk: Evidence From Indian Investors A Kumar, E Riar, A Kaur, Y Azad AI and Emotional Intelligence for Modern Business Management, 14-30, 2023 | | 2023 |
| Impact Analysis of Amendment Application Under Diversified Agro-Ecological System: Sustainable Environment A Kumar Research Anthology on Strategies for Achieving Agricultural Sustainability …, 2022 | | 2022 |
| Customer Retention in the Covid Era: Some Insights for Businesses A Kumar UNDERSTANDING INTERDISCIPLINARY ORGANIZATIONAL FLOWS, 29, 2022 | | 2022 |
| Personality Traits (Big-Five Model) and Investment Behaviour of Individuals: Analysis of Socio-Demographic Factors ERA Kumar UNDERSTANDING INTERDISCIPLINARY ORGANIZATIONAL FLOWS, 126, 2022 | | 2022 |
| Impact of Socio-demographic factors on Consumer’s Tendency to Exit–A MANOVA Analysis A Kumar, A Kaur International Journal of Early Childhood Special Education 14 (Special Issue …, 2022 | | 2022 |
| Competing in COVID era by adopting defensive marketing strategies A Kumar, A Kaur Gyan Management Journal 15 (2), 32-26, 2021 | | 2021 |
| Defensive Marketing- Role and importance in contemporary times A Kumar, A Kaur International Conference on Evidence Based Management (ICEBM), 2019 | | 2019 |
| “NPA:A Biggest Challenge of Indian Banking Institution and Economy” MK Kajal Chaudhary, Amit Kumar International Research Journal of Business and Management 10 (9), 1-13, 2017 | | 2017 |
Anupriya KaurProfessor, Jaypee University of Information TechnologyVerified email at juit.ac.in
