| A new chatbot for customer service on social media A Xu, Z Liu, Y Guo, V Sinha, R Akkiraju Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems …, 2017 | 805 | 2017 |
| Touch your heart: A tone-aware chatbot for customer care on social media T Hu, A Xu, Z Liu, Q You, Y Guo, V Sinha, J Luo, R Akkiraju Proceedings of the 2018 CHI conference on human factors in computing systems …, 2018 | 215 | 2018 |
| Characterizing machine learning processes: A maturity framework R Akkiraju, V Sinha, A Xu, J Mahmud, P Gundecha, Z Liu, X Liu, ... Business Process Management: 18th International Conference, BPM 2020 …, 2020 | 98 | 2020 |
| Questioner or question: Predicting the response rate in social question and answering on Sina Weibo Z Liu, BJ Jansen Information Processing & Management 54 (2), 159-174, 2018 | 83 | 2018 |
| Is Twitter a public sphere for online conflicts? A cross-ideological and cross-hierarchical look Z Liu, I Weber Social Informatics: 6th International Conference, SocInfo 2014, Barcelona …, 2014 | 74 | 2014 |
| Identifying and predicting the desire to help in social question and answering Z Liu, BJ Jansen Information processing & management 53 (2), 490-504, 2017 | 66 | 2017 |
| The effect of ad rank on the performance of keyword advertising campaigns BJ Jansen, Z Liu, Z Simon Journal of the american society for Information science and technology 64 …, 2013 | 56 | 2013 |
| Factors influencing the response rate in social question and answering behavior Z Liu, BJ Jansen Proceedings of the 2013 conference on Computer supported cooperative work …, 2013 | 55 | 2013 |
| Seemo: A Computational Approach to See Emotions Z Liu, A Xu, Y Guo, JU Mahmud, H Liu, R Akkiraju Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems …, 2018 | 47 | 2018 |
| Real time search on the web: Queries, topics, and economic value BJ Jansen, Z Liu, C Weaver, G Campbell, M Gregg Information Processing & Management 47 (4), 491-506, 2011 | 45 | 2011 |
| Almighty Twitter, what are people asking for? Z Liu, BJ Jansen Proceedings of the American Society for Information Science and Technology …, 2012 | 33 | 2012 |
| To buy or not to buy? understanding the role of personality traits in predicting consumer behaviors Z Liu, Y Wang, J Mahmud, R Akkiraju, J Schoudt, A Xu, B Donovan International Conference on Social Informatics, 337-346, 2016 | 29 | 2016 |
| Quantifying customer care utilizing emotional assessments X Liu, XU Anbang, Z Liu, VS Sinha, RKT Akkiraju US Patent 10,593,350, 2020 | 24 | 2020 |
| Does personality matter? a study of personality and situational effects on consumer behavior Z Liu, A Xu, Y Wang, J Schoudt, J Mahmud, R Akkiraju Proceedings of the 28th ACM Conference on Hypertext and Social Media, 185-193, 2017 | 24 | 2017 |
| Subjective versus objective questions: Perception of question subjectivity in social Q&A Z Liu, BJ Jansen Social Computing, Behavioral-Cultural Modeling, and Prediction: 8th …, 2015 | 20 | 2015 |
| Predicting ideological friends and foes in twitter conflicts Z Liu, I Weber Proceedings of the 23rd International Conference on World Wide Web, 575-576, 2014 | 18 | 2014 |
| Fostering user engagement: Rhetorical devices for applause generation learnt from ted talks Z Liu, A Xu, M Zhang, J Mahmud, V Sinha Proceedings of the 11th International AAAI Conference on Web and Social …, 2017 | 16 | 2017 |
| Understanding and predicting question subjectivity in social question and answering Z Liu, BJ Jansen Ieee transactions on computational social systems 3 (1), 32-41, 2016 | 15 | 2016 |
| Predicting potential responders in social Q&A based on non-QA features Z Liu, BJ Jansen CHI'14 Extended Abstracts on Human Factors in Computing Systems, 2131-2136, 2014 | 14 | 2014 |
| Question and answering made interactive: An exploration of interactions in social Q&A Z Liu, BJ Jansen 2013 International Conference on Social Intelligence and Technology, 1-10, 2013 | 13 | 2013 |
Anbang XuNVIDIAVerified email at nvidia.com
