Customer knowledge management via social media: the case of Starbucks AYK Chua, S Banerjee Journal of Knowledge Management 17 (2), 237-249, 2013 | 467 | 2013 |
Why KM projects fail: a multi-case analysis A Chua, W Lam Journal of knowledge management 9 (3), 6-17, 2005 | 427 | 2005 |
In search of patterns among travellers' hotel ratings in TripAdvisor S Banerjee, AYK Chua Tourism Management 53, 125-131, 2016 | 426 | 2016 |
The influence of social interaction on knowledge creation A Chua Journal of Intellectual capital 3 (4), 375-392, 2002 | 398 | 2002 |
Antecedents and effects of social network fatigue T Ravindran, AC Yeow Kuan, DG Hoe Lian Journal of the Association for Information Science and Technology 65 (11 …, 2014 | 339 | 2014 |
A study of Web 2.0 applications in library websites AYK Chua, DH Goh Library & information science research 32 (3), 203-211, 2010 | 336 | 2010 |
Knowledge management system architecture: a bridge between KM consultants and technologists A Chua International journal of information management 24 (1), 87-98, 2004 | 286 | 2004 |
Helpfulness of user-generated reviews as a function of review sentiment, product type and information quality AYK Chua, S Banerjee Computers in Human Behavior 54, 547-554, 2016 | 254 | 2016 |
The peculiarities of knowledge management processes in SMEs: the case of Singapore J CN Wee, A YK Chua Journal of Knowledge Management 17 (6), 958-972, 2013 | 249 | 2013 |
Understanding review helpfulness as a function of reviewer reputation, review rating, and review depth AYK Chua, S Banerjee Journal of the Association for Information Science and Technology 66 (2 …, 2015 | 246 | 2015 |
Knowledge sharing: a game people play A Chua Aslib Proceedings 55 (3), 117-129, 2003 | 234 | 2003 |
Indagator: Investigating perceived gratifications of an application that blends mobile content sharing with gameplay CS Lee, DHL Goh, AYK Chua, RP Ang Journal of the American Society for Information Science and Technology 61 (6 …, 2010 | 175 | 2010 |
A checklist for evaluating open source digital library software DHL Goh, A Chua, DA Khoo, EBH Khoo, EBT Mak, MWM Ng Online Information Review, 2006 | 168 | 2006 |
Intentions to trust and share online health rumors: An experiment with medical professionals AYK Chua, S Banerjee Computers in Human Behavior 87, 1-9, 2018 | 144 | 2018 |
Mobile content contribution and retrieval: An exploratory study using the uses and gratifications paradigm AYK Chua, DHL Goh, CS Lee Information Processing & Management 48 (1), 13-22, 2012 | 137 | 2012 |
Why we share: A study of motivations for mobile media sharing DHL Goh, RP Ang, AYK Chua, CS Lee International Conference on Active Media Technology, 195-206, 2009 | 137 | 2009 |
Web 2.0 applications in government web sites: Prevalence, use and correlations with perceived web site quality AYK Chua, DH Goh, RP Ang Online Information Review 36 (2), 175-195, 2012 | 121 | 2012 |
Quality assurance in online education: The Universitas 21 Global approach A Chua, W Lam British Journal of Educational Technology 38 (1), 133-152, 2007 | 119 | 2007 |
Taxonomy of organisational knowledge.(Research Note) A Chua Singapore Management Review 24 (2), 69-77, 2002 | 119 | 2002 |
A predictive framework for retrieving the best answer MJ Blooma, AYK Chua, DHL Goh Proceedings of the 2008 ACM symposium on Applied computing, 1107-1111, 2008 | 116 | 2008 |