Lan Xia
Lan Xia
在 bentley.edu 的電子郵件地址已通過驗證
標題引用次數年份
The price is unfair! A conceptual framework of price fairness perceptions
L Xia, KB Monroe, JL Cox
Journal of marketing 68 (4), 1-15, 2004
12142004
The influence of price fairness on customer satisfaction: an empirical test in the context of automobile purchases
A Herrmann, L Xia, KB Monroe, F Huber
Journal of product & brand management 16 (1), 49-58, 2007
3542007
The influence of price fairness on customer satisfaction: an empirical test in the context of automobile purchases
A Herrmann, L Xia, KB Monroe, F Huber
Journal of product & brand management 16 (1), 49-58, 2007
3542007
Word of mouse: the role of cognitive personalization in online consumer reviews
L Xia, NN Bechwati
Journal of interactive Advertising 9 (1), 3-13, 2008
3032008
Consumers’ perceptions of the fairness of price-matching refund policies
M Kukar-Kinney, L Xia, KB Monroe
Journal of Retailing 83 (3), 325-337, 2007
1922007
Price partitioning on the internet
L Xia, KB Monroe
Journal of Interactive Marketing 18 (4), 63-73, 2004
1772004
Do computers sweat? The impact of perceived effort of online decision aids on consumers’ satisfaction with the decision process
NN Bechwati, L Xia
Journal of Consumer Psychology 13 (1-2), 139-148, 2003
1372003
Effects of interruptions on consumer online decision processes
L Xia, D Sudharshan
Journal of Consumer Psychology 12 (3), 265-280, 2002
1222002
Effects of consumers’ efforts on price and promotion fairness perceptions
L Xia, M Kukar-Kinney, KB Monroe
Journal of Retailing 86 (1), 1-10, 2010
1062010
Is a good deal always fair? Examining the concepts of transaction value and price fairness
L Xia, KB Monroe
Journal of Economic Psychology 31 (6), 884-894, 2010
912010
Effects of companies' responses to consumer criticism in social media
L Xia
International Journal of Electronic Commerce 17 (4), 73-100, 2013
622013
Understanding the influence of literacy on consumer memory: The role of pictorial elements
M Viswanathan, CJ Torelli, L Xia, R Gau
Journal of Consumer Psychology 19 (3), 389-402, 2009
362009
Affect as information: the role of affect in consumer online behaviors
L Xia
ACR North American Advances, 2002
362002
Trading effort for money: consumers’ cocreation motivation and the pricing of service options
L Xia, R Suri
Journal of Service Research 17 (2), 229-242, 2014
342014
Consumer information acquisition
L Xia, KB Monroe
Review of marketing research, 101-152, 2005
312005
The influence of pre-purchase goals on consumers' perceptions of price promotions
L Xia, KB Monroe
International Journal of Retail & Distribution Management 37 (8), 680-694, 2009
292009
An examination of consumer browsing behaviors
L Xia
Qualitative Market Research: An International Journal 13 (2), 154-173, 2010
262010
Consumers’ judgments of numerical and price information
L Xia
Journal of product & brand management 12 (5), 275-292, 2003
242003
Examining the penalty resolution process: building loyalty through gratitude and fairness
L Xia, M Kukar-Kinney
Journal of Service Research 16 (4), 518-532, 2013
222013
For our valued customers only: Examining consumer responses to preferential treatment practices
L Xia, M Kukar-Kinney
Journal of Business Research 67 (11), 2368-2375, 2014
192014
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